How long is the rental for?
Our rental time is for 4 hours, additional hours are $80 per hour.
Can I change the colors of the package to match the theme of my event?
Yes, please let us know what colors go best with your theme. We will coordinate balls, mats, and accessories.
We also offer vinyl personalization and balloons garlands for an additional fee. A perfect way to enhance your party and makes your life easier.
How long does it take for set up and pick up?
Please allow 1-2 hours to set up and pick up.
Please ensure the play area is cleared by the time of pick up, we cannot pick up while kids are still playing as it is unsafe to do so. Please also remove all personal items prior to the time of pick up.
My event is not accessible from the first floor, is there an additional fee for that?
If delivery requires use of elevators or carrying up a flight of stairs, it will be an additional $50 fee as it requires more time to set up and pick up.
What are the general rules for all play areas?
No shoes allowed in play area.
No food, drinks, candy, or gum in play area.
No kids over the age of 5 in play area.
No sharp objects or jewelry.
Kids must always be supervised by an adult.
No smoking near equipment.
Always ensure that the play area is not overcrowded by enforcing the play area capacity.
Ensure children are not pushing, colliding, or behaving in a manner likely to injure or cause distress to others.
No messy items (glitter, slime, markers, temporary tattoos, face paint, confetti, etc.)
No diving or throwing balls out of ball pit.
All equipment must remain inside play area.